There is no sollution. As you say difficult to tell on a monitor. Nothing on that particular VM page about modem-mode/magenta. 6. I have the M9 deco system and getting the same also. Get help and support from Virgin Media. Purple? Red is for overheat. But anyway, that the hub is not overheating is resolved. familiarise yourself with the latest version. The first advice I stumbled on was that this indicates overheating. It's not a red (magenta) colour, but red. Instead of trying to solve the problem by repeatedly rebooting the box, or hurling it out of the window in frustration, read on to discover what the Virgin Media Hub lights actually mean. Hoping TP-LINK can assist rather than returning equipment. ‎26-09-2020 Don't even need to reboot the virgin hub. on No improvement. Don’t like the Hub 3, however. 21:38. Re: Hub 3.0 - red light, modem mode or overheat? Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID. On further searching I came across a post on the Virgin Media community help forum that mentioned magenta in modem mode. Put the Hub back into router mode, if it stays red then it may be overheating or a false indication; if it goes white it is working correctly and you can the assume that the light is magenta when in Modem Mode. What do the coloured lights on a BT Whole Home Wi-Fi mean? Could it be, if the hub IS overheating, that the broadband feed also needs one? It seems to be causing significant wifi issues with frequent drop outs. I am using modem mode for superhub 3 - as there are lags in my gaming because of some problems with the hub "intel chips" that hasn't been fixed for a very long time (check online) - Wish I knew this before I ever got with VM. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Is it starting to resemble a spaceship from Close Encounters of the Third Kind? Editor, Marcus Herbert. ‎28-07-2020 Off to check the router, cables, direct connection to the hub etc. Thank you for the rapid response and the picture. The downside with Virgin was the days it took for an engineer to visit if there was a problem. The three lights on the front of the router are more straightforward. If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! 5. The hub is warm to the touch, but what you would expect for something consuming this amount of power. However, the VM link above is explicit, according to that the … Seemed pointless to me as that was the first issue that started. The hub is decidedly warm to the touch but is on a table in the middle of my cool (c 21 degree C) office on the first floor and appears to be functioning - as a modem - perfectly well, random top-floor Eero dropouts excepted. However when testing my router it is still working and has internet when connecting via ethernet but the deco does not. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Also no hot electronics smell. 21:34. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. But since then I have had significantly less interent problems (as far as i'm aware, i'm not home all the time). the light in modem mode is magenta. @Stricko I moved to Eero Pro (3 of them) and not had a single problem since !!! Other advice is that base light isn't showing red (potential danger) but magenta (everything in modem mod A-OK). Why is my Thunderbolt dock not responding on my MacBook Pro? Wi-fi is fine apart from occasional random drop-outs on the top floor, regardless of where - front or back room - I've tried siting the top-floor node. You can safely put it back into Modem Mode. ‎28-07-2020 Ran in AP Mode for a while so Sonos could work! Is there a way to find out, short of calling out an engineer? How to enable modem mode on the Super Hub 1, 2 or 2ac . on I first tried to set it up as router mode with my ISP device acting as a modem but I had issues with this as it repeatedly disconnected from the internet. Why is there a question mark in the Mac Dock? Don't connect it or anything else to the Virgin ethernet ports, apart from the Orbi main hub. on 7. Can I watch Apple TV Plus without Apple TV? hi. Last Wednesday I had Virgin Media fitted and within 6 days I seem to have had the dreaded flashing green light on the modem which has meant I cannot get internet access. The main deco has an ethernet switch device attached by ethernet to its 2nd ethernet port which has 3 wired devices attached. The Big Tech Question delivers straight answers to the biggest questions in tech. ‎28-07-2020 If you’ve got either the black or white Virgin Media Hub 3.0, you’re in luck: there are only four lights to grapple with. ‎27-06-2020 on Rubbish. And some questions nobody really wanted the answers to…. But every now and again get no WiFi on certain devices, mainly iPad / iPhones and Sonos! Your channels are closer to the upper limit, which would be good to bring down. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. My conclusion is that AP mode on the P9s is just broken. But is it correct? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This website uses cookies. Once modem mode is enabled, you will have to plug a computer or laptop directly into an ethernet port of the hub and use address 192.168.100.1 to go into the settings. I have set the hub up in modem mode, which is my intention. Some additional pionts: My virign hub constantly has a RED light on the bar, don't know why but I do still have internet, only way I know there's no interent other than the obvious is red light on the P9s. ‎27-06-2020 Deco P9 keeps disconnecting from internet (Red light) but router still has internet. What do the Lights on your WiFi Hub mean? I've noticed the separate cable access point for Virgin TV has what looks like a signal attenuator fitted. We often link to other websites, but we can't be responsible for their content. By clicking OK, you consent to the use of cookies. Like the red from virgin media's logo. Hub Modem Mode. I should have searched a little longer. I intended to set the Virgin hub to modem mode but I couldn't browse to the Hub through the Orbi wi-fi connection, so I left Virgin in router mode, but without connecting to its wi-fi. ‎28-07-2020 Anyone who has a Hub in modem mode with pinkish light when did you get your Hub please also I think there may be some subtle 'differences' between the two 'builds' even thou technically they are running same firmware but … Don't log in, select the 'Check Router Status' option and paste your 'Downstream', 'Upstream', and 'Network Log' tabs? Permanent Red Light on Superhub 3 in Modem Mode, Re: Permanent Red Light on Superhub 3 in Modem Mode, ***********************************************************************************************************************************. Help and Support from Virgin Media. Enabling modem mode allows you to connect your own WiFi kit to the Super Hub, so it effectively becomes a stand-alone DOCSIS3 cable modem. Re: Connecting Nighthawk R8000 router to Virgin Media Hub 3.0 in modem mode Hi, I followed the steps 1 to 5 and initially I had the same issue of no internet connection to the router. http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=345040&CURRENT_CMD=SEARCH&CONFIGURATION=1002&PARTITION_ID=1&USERTYPE=1&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=Cable. Self-test – WAN light – will blink slowly (green),WPS (Wireless Protected Set-up) light – will blink slowly (blue). No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; Unit has been restored to factory defaults from a software issued command;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; DHCP Renew - lease parameters tftp file-Vdc7d7191ac270fd6.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0. However, other posts in this forum indicate that the red light means that the unit is in modem mode. I also have an ethernet switch connected to 2 of the 3 nodes, with a … Out of curiosity, decided to put it back in router mode and boom, green light and working again as usual. Copyright © 2020 TP-Link Corporation Limited. I do not work for Virgin Media - all opinions expressed are of my own and all answers … But then had issues still, so run it now in modem mode in my virgin media hub 3 I now get a much better WiFi speed!! This light flashes green when the Hub's downloading a software update. Hope this helps anyone else especially during lockdown. What about if the base led is flashing green? 21:19. 16:50 You use 1 ethernet port from the hub and u … Hi, I had the same issue if not worse using router mode! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It isn't on during normal use, but turns red if there is a problem. This page states clearly that the red status light is due to the unit overheating: https://www.virginmedia.com/help/virgin-media-what-do-the-lights-on-your-hub-mean. Other Reclaiming: Mortgage Fees, Council Tax etc, Pensions, Annuities & Retirement Planning, Report Holiday Deals, Bargains & Special Offers, Martin's Blogs & Appearances & MoneySavingExpert in the News. 22:26. This website uses cookies. The Virgin Media SuperHub 3 is up there when it comes to home broadband routers. However, the VM link above is explicit, according to that the unit is overheating. What do the lights on the Amazon eero mean? My router, connecting to the hub in modem mode is a TP-Link Archer C7 so it has a 1GB/s WAN port. Sorry for the late replies to everyone asking if i fixed it. I do still get occasional cut outs but nothing a quick off and on hasn't sorted. getting full speeds all around the house and everything working like a dream. In fact, this was during the great outage that happened on Thursday this week. Have to reboot the P9 to get it all going again. In its current router mode, I have a desktop PC and a Hive hub hardwired to the Superhub using two of the four Ethernet ports. Re:Deco P9 keeps disconnecting from internet (Red light) but router still has internet. If you had not had included the picture I would have said that my light is red, however, it looks similar to yours. From bottom to top, they are: As ISP routers go, the Virgin Media Super Hub 2/2ac is quite stylish. ive a red light on the superhub (virgin media ) what do's it mean ,there are no other lights on and no internet too , virgin says theres an outage/maintenance… We use cookies to …

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