Not just a car dealership, but a business that stresses a family experience. We're happy that we were able to get you the best price possible. I drove an hour to get there. Please contact me at your convenience. because a friend referred me. Basically they didn't want to help because we didn't buy a car from their dealership. The vehicles could not be delivered immediately due to flooding of the Mississippi River. I told him that I'm not quite ready to purchase yet, just shopping around. I say that because I had left a $100 earnest money deposit and when I told the used car manager I felt as though I was misled, I had my $100 back in literally 2 minutes. I had a cheaper deal somewhere else, but I appreciate men of character, and Ricky earned my business because of that. This is where they get really shady. I'm instantly shocked and pissed off. All rights reserved. We provide our budget shopping tools for people all around Michigan including Metro Detroit and Ann Arbor. Superior Buick GMC is the first Buick GMC dealership in Michigan to receive the “J.D. DEARBORN — Tanya and Basam Robin, the Chaldean American owners of the Superior Buick GMC dealership in Dearborn, have a filed a suit against General Motors and GM Financial, … Superior has the best lease deals, specials and selection. The Robins purchased 30 yukons at the end of February, manufactured at GM’s Texas plant. Well, I enjoy my Buick Encore. It is the arrogance and rudeness that annoyed me most. Please feel free to contact me anytime for any future service needs you may have. :). Contact the business for more information about recent service changes. Then Frankie has the audacity to call me the next morning, AFTER arranging a deal with another dealership for a truck he didn't have on his lot to swap for it, to tell me that he was looking out for my best interests and that he didn't mislead me AND that I made him look bad in front of everyone there! They have bad customer service I took my car and they wanna charge me 500 I took it somewhere else they did it for free. Give us a call with any questions you have today! Learn about Superior Buick GMC in Dearborn, MI. GM has denied the allegations of wrongdoings, and says it runs a strong “minority dealer development” program and that it aims to fight the lawsuit and seek relief. I loved my salesperson Marc Hager. The loss in sales from these new rules were real, the Robins claim. Thank you for taking the time to share your leasing experience with us. Please reach out to us at (313) 846-1122 at your earliest convenience and we will do our best to resolve this with you. If you really wanna know the truth talk to the employees! She didn't push me once for a sale and even told me to go home and sleep on it! If you have questions on our specials contact us soon! Take your business elsewhere unless you enjoy working with people where there is absolutely no integrity. 28 reviews of Superior Buick GMC Dearborn "The buying process was very easy and with no pressure. The sales person will NOT notify you. We love helping people find the exact model they want so they can drive off one of our lots with a smile on their face, and we'd love to help you too. We have dealerships stocked up full of cars, trucks or SUVs so whatever your preference is, we'd love to have you test drive something. in Body Shops, Transmission Repair, Auto Repair, Introducing the new Superior Buick GMC. So, I call ally bank and told them that there was no such damage when I returned the car, so they call the dealership then call me back. Thank you for visiting Superior Buick GMC. 25 other reviews that are not currently recommended, Find more Car Dealers near Superior Buick GMC Dearborn. Apparently they damaged the car then kept it in their lot for a month before calling out an ally bank inspector, also not mentioning that they did the damage and kept it there for a month. Sadly I stopped in another dealership that I had an appointment with and informed them of this great deal I was going to get. Thank you for taking the time to share your leasing experience with us. You will only realize this... We had a simple task of having to turn in our old GMC Terrain after purchasing a Cadillac from another dealership. Can't wait an ten extra minutes to drive me two miles home. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. When I returned the second lease I went straight to Tony and let him know that I still did not receive the second key, he told me that it was no problem and I would not get billed for them. So now he's going to be paying off a 17 thousand dollar car that was worth 5 grand for 5 years.